PRIVACY POLICY
Privacy Policy
Effective Date: February 10, 2026
Last Updated: February 10, 2026
This Privacy Policy explains how Dragonborn Creations (“we,” “us,” “our”) collects, uses, and protects information when you use the Dragonborn Creations mobile application and related services (the “App”).
By using the App, you agree to the practices described in this Privacy Policy.
1) Information We Collect
A. Information You Provide
We may collect information you submit directly through the App, including:
Contact information (such as name, email address, phone number)
Application information for vendors, entertainers, and sponsors (such as business name, act/vendor details, availability, links, and other information you include in your submission)
Messages or support requests you send to us
B. Ticketing / Purchases (Wix)
When you buy tickets or make purchases through Wix inside the App, payments are processed through Wix and/or connected payment providers. We may receive order-related information such as:
Purchaser name and contact details
Order confirmations and receipts
Items purchased and purchase history
Refund or cancellation details (if applicable)
We do not store full payment card numbers. Payment details are handled by Wix and/or the payment processor under their own privacy and security practices.
C. Automatically Collected Information
When you use the App, we may automatically receive certain technical information, such as:
Device type, operating system, and app version
General usage data (for example, pages viewed or features used)
Device identifiers used for basic functionality (such as enabling notifications)
2) How We Use Your Information
We use information collected through the App to:
Provide and operate the App’s features and services
Process and manage ticket sales and related customer service
Review and respond to vendor, entertainer, and sponsor applications
Communicate with you about your submissions, purchases, or questions
Send important operational messages (such as event announcements or schedule updates), where permitted
Improve the App’s content, performance, and user experience
Comply with legal obligations and enforce our policies
3) Push Notifications
If you opt in to push notifications, we may send messages such as:
Event announcements
Ticketing updates
Schedule or operational changes
Safety or time-sensitive alerts
You can disable notifications at any time through your device settings.
4) Sharing Your Information
We do not sell your personal information.
We may share information only in the following circumstances:
Service providers that help us operate the App and services (including Wix and related tools), who are required to protect your information
Payment processors involved in completing transactions (they handle payment details under their own privacy policies)
Legal compliance if required to comply with law, regulations, or legal process, or to protect rights and safety
Business transfers if we undergo a merger, acquisition, reorganization, or sale of assets (you will be notified where required)
5) Third-Party Services
The App may include links or integrations with third-party services (for example: social platforms, embedded media, external application links, or other websites). Those services may collect data according to their own privacy policies. We encourage you to review their policies when you leave our App.
6) Data Retention
We retain personal information only as long as reasonably necessary to:
Fulfill ticketing, customer service, and event operations
Process and maintain records of vendor/entertainer/sponsor applications
Meet legal, accounting, and operational requirements
When information is no longer needed, we delete or de-identify it in accordance with applicable law and platform requirements.
7) Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8) Children’s Privacy
The App is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us, and we will take appropriate steps to delete it.
9) Your Choices and Rights
Depending on where you live, you may have rights to:
Request access to the personal information we hold about you
Request corrections or deletion of your information
Withdraw consent for certain communications (where applicable)
To request any of these, contact us using the information below.
10) Changes to This Policy
We may update this Privacy Policy from time to time. We will revise the “Last Updated” date above when changes are made. Significant changes may be communicated through the App or our website as required.
11) Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Dragonborn Creations | Email: contactdragonborncreations@gmail.com